<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1602061480087256&amp;ev=PageView&amp;noscript=1">

R&R Insurance Blog

Customer Service Week - Client Highlight: Green Valley Enterprises

Posted by Stephanie Katzfey

Green Valley Enterprises is our next client highlight for the week!  Thank you to Jack for participating in our t-shirt exchange!

From left to right: Rhonda Steiner, Jack Hankes with Green Valley Enterprises, and Michelle Falkowski

describe the image

Topics: Customer Service, R&R Insurance, Customer Service Week, Business Insurance

Customer Service Week - Client Highlight: YMCA of Dodge County

Posted by Stephanie Katzfey

Our next client that participated in the Customer Service t-shirt exchange: The YMCA of Dodge County

Jen Kruel, Executive Director at the YMCA took time to swap t-shirts with our own Michelle Falkowski

  Fs0901 main data All Marketing Collateral   Commercial AA Commercial Customer Service Customer Service Week 2012 YMCA Michelle Falkowski.3 resized 600

Topics: Customer Service, R&R Insurance, Customer Service Week, Business Insurance

Obesity Linked to Higher Workers Compensation Claims

Posted by Stephanie Katzfey

A study recently conducted by the National Council on Compensation Insurance (NCCI) provides further proof of the emerging costs related to obesity in the workplace. Not only does it impact health insurance costs, but obesity has also been linked to higher workers compensation claims.

workers compensation claimsThe article provides further proof that proactive wellness programs in the workplace are more important than ever. Manufacturers are already finding it extremely difficult to find skilled employees to fill vacant positions, particularly as one generation of skilled employees nears retirement age – as noted in the Manpower Group survey.

Given all of those factors, it’s more important than ever to keep your current employees healthy, active, on the job and contributing their valuable knowledge to the organization. At R&R Insurance, we combine our extensive knowledge of how to reduce workers compensation claims with workplace wellness concepts to drive further reductions in insurance premiums that will positively affect the bottom line. 

Wisconsin businesses, for more information about workers compensation, wellness or any property casualty and employee benefits issues, contact knowledgebroker Mike Payne.

Related articles:

Obese Workers Have 50% More Work Comp Claims

Topics: Obesity, R&R Insurance, Workers Compensation

All-American Celebrations: Freedom & Baseball

Posted by Stephanie Katzfey

As we head in to the 4th of July holiday, R&R employees share their All-American thoughts: their definition of freedom and their memories of a classic American sport, baseball.

Both videos are part of the July Personal Lines e-newsletter that is sent to all Personal Lines customers. 

Share with your family and friends:

What Freedom Means to Some R&R Employees:

Thank you to everyone who shared their thoughts: Brandy Enger, Bill Katzfey, Dan Wolfgram, Rianna Doll, Rhonda Steiner, Chris Rogers, Kathy Rector, Joyce Gott, Jack Riesch, and Kori Cumley.

Here's a cute story about how R&R employee Traci Catalano sang the Star-Spangled Banner to her daughters and tought them the real story behind the song.

Would you like to work with people like us?  Learn more about our Career Opportunities.

R&R is a great place to work!

Have a happy and safe 4th of July!

Topics: R&R Insurance, freedom, baseball, Personal Lines

R&R Employee Catches Taylor Green’s First Home Run

Posted by Stephanie Katzfey

With the numerous baseball fans at R&R, employees share their favorite baseball memories.

Taylor Green Homerun CatchKnowledgebroker Chris Kopp loves the Milwaukee Brewers and was featured in an OnMilwaukee article because of his lucky catch. He was attending the Brewer’s game on June 6th in which Taylor Green was rounding the bases for his first Major League home run. He was in just the right place in Miller Park because the home-run ball came so fast at Kopp he didn’t have time to react.

So what happens when you catch such a momentous ball? The key is getting the ball back to the player before it gets lost or stolen. Usually, the player likes to have the ball back as a keepsake so stadium staff needs to locate the fan and start negotiations.

“I knew I wanted him to have it, without a doubt,” Kopp said of the ball. “What it means to him is so much more.  I’d rather have him keep it.”

Kopp’s only negotiation was to hand the ball to Green himself; although he also walked away with a signed bat. “He’s a great guy,” Green said of Kopp. “I really appreciate him giving it back to me. I’d have never done it before, so I didn’t know [how he'd be]. You’ve heard stories but I’ve never been a part of anything like that. I haven’t been around for too many first home runs in the big leagues. You don’t really do that in the minors. I figured if I caught a ball I wouldn’t ask for anything but I’d want something, so I figured that would be the easiest way to go.”

“For Taylor to go out and get me a bat on his own and to even think to sign it, that was just great on his part,” Kopp said. “That’s something I’m going to keep. That’s never going to be on eBay or in anybody else’s hands. What he did there was create something super special for me that I can have forever and cherish just like he can cherish that ball. That was just incredible.”

Kopp’s attitude had an effect on all parties involved and we are proud to have him as a knowledgebroker. To congratulate him on this once-in-a-lifetime experience, contact Chris Kopp.

Topics: Milwaukee Brewers, Chris Kopp, R&R Insurance

Career Opportunities at R&R Insurance Services, Inc.

Posted by Stephanie Katzfey

Are you looking for a career opportunity in Southeastern Wisconsin that offers a competitive salary and benefit package? Are you searching for a family friendly company that only requires employees to work 37.5 hours per week? Would you like to be employed by a business that has opportunities for part-time work, job-sharing or flexible work arrangements? Then R&R just might be the right place for you!

R&R Insurance Waukesha Job OpportunitiesFind a promising career with one of the midwest’s largest privately owned insurance agency. We are continuously looking for qualified individuals to enhance our staff and provide value to our customers. Sales and customer service are two areas that are always growing.  Are you concerned that you don’t have the necessary experience or qualifications? No worries! We have positions ranging from administrative support and entry level customer service agents up to experienced sales executives. 

Here is a glimpse of what R&R can offer new candidates:

  • Generous compensation package including profit sharing
  • Comprehensive benefit package
  • Salary plus commission for Sales Executives for the first three years
  • Paid insurance licensing, continuing education fees and tuition reimbursement
  • Family-friendly environment with a 37.5 hour work week (excludes Sales Executives)
  • Business casual attire with casual Fridays
  • Mileage reimbursement and auto allowance
  • Exceptional technology support
  • Unparalleled advertising and customized marketing support from our website and internal marketing department
  • Career advancement based upon personal career goals
  • Every other Friday afternoon off
  • Fun company-wide events throughout the year benefiting United Way
  • Locally owned, family-run business (3rd generation on staff!)

See a full listing of current career opportunities.

Watch video R&R: A Great Place to Work.

 

Topics: R&R Insurance, Waukesha, Careers

Water Damage Do's and Don'ts

Posted by the knowledge brokers

sewar backupWater Damage can happen due to storms, broken water pipes, clogged drains, broken appliances, roof leaks, sewer leaks and more. Water damage requires fast action.

Here are some ways to minimize your damage before professional help arrives:

Do's

  • Always use rubber gloves to protect your hands & rubber boots to protect your feet and legs.
  • Damage from water and bacteria growth can begin within hours. Call for professional help. Remove as much water as possible by mopping and blotting with sponges.
  • Pull up wet rugs and carpets if hardwood floors are below.
  • Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod.
  • Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
  • Move photos, paintings, art objects, computers, other electronics and valuables to a safe, dry location.
  • Do not remove books from shelves. Pack them tightly to prevent page warping until a restoration professional can begin this specialized drying.
  • Ventilate wet areas. Turn on air conditioning for faster drying in summer (only if there is no visible mold) and winter, alternate cycles of opened windows and heating. Also, open drawers, closets and cabinet doors to enhance drying.

Don'ts

  • Do not enter rooms where there is wet and sagging ceiling!
  • Do not enter a room with standing water until electricity has been turned off.
  • Do not use a regular household vacuum to remove water.
  • Use heat to dry closed building interiors. Mildew and more moisture damage can occur.
  • Do not use electrical appliances while on wet carpet or flooring.
  • Do not disturb visible mold.

For Wisconsin residents, contact a KnowledgeBroker at R&R Insurance for information on protecting your home from water damage, floods, broke pipes. We do offer sewer backup endorsements and have up to date information for flood zone residents, including the new cost-saving flood insurance from FEMA.

Information taken in part from ServiceMaster Clean website.

Topics: R&R Insurance, Personal Insurance, flood insurance from fema, sewer backup endorsements, broken water pipes, sewer leaks, flood insurance, knowledgebroker, flood zone, water damage, roof leaks, FEMA, flood, sagging ceiling, sewer damage, moisture damage, sewer backup, clogged drains

Ten Tips To Avoid Sexual Accusations For School District Staff

Posted by the knowledge brokers

teacherThis article gives good advice on the subject of sexual molestation. This is a district's best defense for allegations in a particular molestation event. The best way that school personnel can protect themselves against harassment and sexual abuse allegations is to avoid scenarios with students that could be inappropriate, misunderstood or misinterpreted by students or staff.

Ten Tips to Preventing Sexual Harassment or Accusations For School District Staff

  1. Never be alone with a student in your classroom, outside of the regular school day, without informing and/or seeking approval from your principal.
  2. Never be alone with a student behind a closed door; keep your classroom door open during and after school or before school meetings. If your classroom does not have a window, ask for one to be installed or meet in a more open area.
  3. Never make a habit of meeting students outside of school for a meal, coffee, soda, etc.
  4. Never counsel your students in non-academic matters. Refer students who have questions, concerns, etc. to a guidance counselor, career counselor or social worker, etc.
  5. Never transport students in your own vehicle or allow students to have access to your car.
  6. Never give students hall passes to come to your classroom on non-school-related matters.
  7. Never allow students to engage you in and do not offer advice in conversations regarding their romantic or sexual problems, concerns, fears, curiosities, etc. Don’t discuss your personal problems with students.
  8. Never entertain students in your home unless it is a school-sponsored activity. Always have other faculty present. Never suggest that a student come to your house alone or be dropped off at your home.
  9. Never make sexual comments or gestures about a student’s body, and don’t tell sexual jokes or display sexually suggestive images, videos, etc. in the classroom.
  10. Never put your hands on your student in a manner that a reasonable person could consider as inappropriate under the circumstances or suggests something sexual, intimate, physically pleasing, etc. Examples include brushing up against the body; rubbing shoulders, necks, backs; hugging; tickling; wrestling; spanking; etc.

A portion of this content was taken from PreventionLink.
District administrators should contact Bill Hattendorf with R&R Insurance for more information.

Topics: R&R Insurance, Schools, accusations, harassment, students, molestation, classroom, sexual gestures, sexual molestation, school, School safety, inappropriate, Bill Hattendorf, sexual comments