---
title: R&R Insurance Blog | Stephanie Katzfey
description: R&R Insurance, Wisconsin's largest independent insurance agency, is a great place to work for many reasons. View open positions and apply online!
---

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# R&R Insurance Blog

## Stephanie Katzfey

### Recent Posts

## [Riley Enright Walks the Talk](https://www.myknowledgebroker.com/blog/bid/166405/Riley-Enright-Walks-the-Talk)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

- [Tweet](https://twitter.com/share)

![Riley Enright](https://www.myknowledgebroker.com/hs-fs/file-17590069-jpg/images/--traci-cat-traciremoveable-microsites-producer_micropages_shoot_1-riley-img_0133-resized-600.jpg?width=100&height=150&name=--traci-cat-traciremoveable-microsites-producer_micropages_shoot_1-riley-img_0133-resized-600.jpg)R&R's own [Riley Enright](https://www.myknowledgebroker.com/whoweare/riley_enright.html/) has a featured [article](https://www.myknowledgebroker.com/hs-fs/file-17671227-pdf/docs/pdf/sales_executive_sold_on_staying_active_riley_biz_journal.pdf) in the [Milwaukee Business Journal](http://www.bizjournals.com/milwaukee/print-edition/2012/11/30/sales-executive-sold-on-staying-active.html) as a sales executive with an active and healthy lifestyle.

"I've always been considered a fairly energetic individual." Anyone who has worked with Riley know that truer words were never spoken! Riley's active lifestyle outside of the office has been a great example when speaking with clients about their own [wellness initiatives](https://www.myknowledgebroker.com/health-insurance/wellness/): "to best explain it, to best understand it - live it."

After growing up in a family of 10, fitness and being active has always been a part of Riley's lifestyle.  As an adult, what had started as a few casual bike rides has now grown in to biking three days a week, with 50- to 60-mile weekend rides, plus running and adding tennis in to his regular routine.

Not only is Riley riding for his own well-being, but he also rides for charity.  The [Firehouse 50](http://www.firehouse50.org/) in Cable, WI is one of the largest and oldest citizen races in the Midwest and raises money for the Grand View Fire Department.  And in an effort to raise money for the [Bryon Riesch Paralysis Foundation](http://www.brpf.org), Riley rides from Door County to Milwaukee.

Great job, Riley! 

 Topics: [R&R Insurance](https://www.myknowledgebroker.com/blog/topic/rr-insurance), [Employee Benefits](https://www.myknowledgebroker.com/blog/topic/employee-benefits), [Riley Enright](https://www.myknowledgebroker.com/blog/topic/riley-enright), [Wellness](https://www.myknowledgebroker.com/blog/topic/wellness), [Active Lifestyle](https://www.myknowledgebroker.com/blog/topic/active-lifestyle)

## [Customer Service Week - Client Highlight: White Construction](https://www.myknowledgebroker.com/blog/bid/159041/customer-service-week-client-highlight-white-construction)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

- [Tweet](https://twitter.com/share)

Thank you to Abe with White Construction for participating in our Customer Service Week t-shirt exchange!

On the left is Abe White with White Construction; on the right our very own Michelle Falkowski

![  Fs0901 main data All Marketing Collateral   Commercial AA Commercial Customer Service Customer Service Week 2012 White Construstion Michelle Falkowski.1 resized 600](https://www.myknowledgebroker.com/hs-fs/file-2605086342-jpg/images/--fs0901-main_data-all_marketing-collateral_-_commercial-aa_commercial_customer_service-customer_service_week_2012-white_construstion_michelle_falkowski.1-resized-600.jpg?width=400&height=300&name=--fs0901-main_data-all_marketing-collateral_-_commercial-aa_commercial_customer_service-customer_service_week_2012-white_construstion_michelle_falkowski.1-resized-600.jpg)

 Topics: [Customer Service](https://www.myknowledgebroker.com/blog/topic/customer-service), [R&R Insurance](https://www.myknowledgebroker.com/blog/topic/rr-insurance), [Customer Service Week](https://www.myknowledgebroker.com/blog/topic/customer-service-week), [Business Insurance](https://www.myknowledgebroker.com/blog/topic/business-insurance)

## [Customer Service Week - Client Highlight: Green Valley Enterprises](https://www.myknowledgebroker.com/blog/bid/159037/customer-service-week-client-highlight-green-valley-enterprises)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

- [Tweet](https://twitter.com/share)

[Green Valley Enterprises](http://www.greenvalleyinc.org/) is our next client highlight for the week!  Thank you to Jack for participating in our t-shirt exchange!

From left to right: [Rhonda Steiner](https://www.myknowledgebroker.com/whoweare/rhonda_steiner.html/), Jack Hankes with Green Valley Enterprises, and Michelle Falkowski

![describe the image](https://www.myknowledgebroker.com/hs-fs/file-17601507-jpg/images/customer_service_week_2012-green_valley_ent_michelle_falkowski_rhonda_steiner-resized-600.jpg)

 Topics: [Customer Service](https://www.myknowledgebroker.com/blog/topic/customer-service), [R&R Insurance](https://www.myknowledgebroker.com/blog/topic/rr-insurance), [Customer Service Week](https://www.myknowledgebroker.com/blog/topic/customer-service-week), [Business Insurance](https://www.myknowledgebroker.com/blog/topic/business-insurance)

## [Customer Service Week - Client Highlight: YMCA of Dodge County](https://www.myknowledgebroker.com/blog/bid/159038/customer-service-week-client-highlight-ymca-of-dodge-county)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

- [Tweet](https://twitter.com/share)

Our next client that participated in the Customer Service t-shirt exchange: The [YMCA of Dodge County](http://www.ymcaofdodgecounty.org/)

Jen Kruel, Executive Director at the YMCA took time to swap t-shirts with our own Michelle Falkowski

![  Fs0901 main data All Marketing Collateral   Commercial AA Commercial Customer Service Customer Service Week 2012 YMCA Michelle Falkowski.3 resized 600](https://www.myknowledgebroker.com/hs-fs/file-2605085467-jpg/images/--fs0901-main_data-all_marketing-collateral_-_commercial-aa_commercial_customer_service-customer_service_week_2012-ymca_michelle_falkowski.3-resized-600.jpg?width=400&height=533&name=--fs0901-main_data-all_marketing-collateral_-_commercial-aa_commercial_customer_service-customer_service_week_2012-ymca_michelle_falkowski.3-resized-600.jpg)

 Topics: [Customer Service](https://www.myknowledgebroker.com/blog/topic/customer-service), [R&R Insurance](https://www.myknowledgebroker.com/blog/topic/rr-insurance), [Customer Service Week](https://www.myknowledgebroker.com/blog/topic/customer-service-week), [Business Insurance](https://www.myknowledgebroker.com/blog/topic/business-insurance)

## [Obesity Linked to Higher Workers Compensation Claims](https://www.myknowledgebroker.com/blog/bid/162124/Obesity-Linked-to-Higher-Workers-Compensation-Claims)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

- [Tweet](https://twitter.com/share)

A study recently conducted by the National Council on Compensation Insurance (NCCI) provides further proof of the emerging costs related to obesity in the workplace. Not only does it impact health insurance costs, but obesity has also been linked to higher workers compensation claims.

![workers compensation claims](https://www.myknowledgebroker.com/hs-fs/file-17629032-jpg/images/workers-compensation-claims.jpg)The [article](http://www.propertycasualty360.com/2012/06/19/ncci-study-obesity-tied-to-workers-comp-indemnity?t=workers-compensation&utm_source=WorkersCompWatch&utm_medium=eNL&utm_campaign=PC360_eNLs) provides further proof that proactive wellness programs in the workplace are more important than ever. Manufacturers are already finding it extremely difficult to find skilled employees to fill vacant positions, particularly as one generation of skilled employees nears retirement age – as noted in the [Manpower Group survey](http://biztimes.com/article/20120604/ENEWSLETTERS04/120609968/0/SEARCH).

Given all of those factors, it’s more important than ever to keep your current employees healthy, active, on the job and contributing their valuable knowledge to the organization. At R&R Insurance, we combine our extensive knowledge of how to [reduce workers compensation claims ](http://myknowledgecenter.com/business-insurance/mod-verification-process-finds-errors-in-releases/)with workplace wellness concepts to drive further reductions in insurance premiums that will positively affect the bottom line. 

Wisconsin businesses, for more information about [workers compensation](https://www.myknowledgebroker.com/business-insurance/workers-compensation/), [wellness](https://www.myknowledgebroker.com/health-insurance/wellness/) or any [property casualty](https://www.myknowledgebroker.com/business-insurance) and [employee benefits](https://www.myknowledgebroker.com/health-insurance/) issues, contact knowledgebroker [Mike Payne](mailto:mike.payne@rrins.com).

**Related articles:**

[Obese Workers Have 50% More Work Comp Claims](http://myknowledgecenter.com/business-insurance/obesity-tied-to-higher-workers-compensation-claims/)

 Topics: [Obesity](https://www.myknowledgebroker.com/blog/topic/obesity), [R&R Insurance](https://www.myknowledgebroker.com/blog/topic/rr-insurance), [Workers Compensation](https://www.myknowledgebroker.com/blog/topic/workers-compensation)

## [Did you know ...](https://www.myknowledgebroker.com/blog/bid/147188/Did-you-know)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

- [Tweet](https://twitter.com/share)

- The longest baseball game was between the Milwaukee Brewers and the Chicago White Sox.
- 300,000 to 1 is the chances that a fan can be hit by a baseball.
- Nolan Ryan had the longest career in baseball history which lasted 27 years.
- The first World Series was played between Pittsburgh and Boston in 1903.
- Babe Ruth was the first player to hit 50 home runs in a season.
- A regulation baseball has 108 stitches.
- Baseball was invented by Alexander Cartwright.
- The Met in New York houses the largest collection of baseball cards; 200,000.

Play ball!

## [All-American Celebrations: Freedom & Baseball](https://www.myknowledgebroker.com/blog/bid/147104/All-American-Celebrations-Freedom-Baseball)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

- [Tweet](https://twitter.com/share)

As we head in to the 4th of July holiday, R&R employees share their All-American thoughts: their definition of freedom and their memories of a classic American sport, baseball.

Both videos are part of the July Personal Lines e-newsletter that is sent to all Personal Lines customers. 

Share with your family and friends:

[What Freedom Means to Some R&R Employees:](http://youtu.be/gDOe9ZtsN48)

Thank you to everyone who shared their thoughts: Brandy Enger, Bill Katzfey, Dan Wolfgram, Rianna Doll, Rhonda Steiner, Chris Rogers, Kathy Rector, Joyce Gott, Jack Riesch, and Kori Cumley.

Here's a [cute story](https://www.myknowledgebroker.com/blog/bid/147220/The-Story-Behind-The-Star-Spangled-Banner) about how R&R employee Traci Catalano sang the Star-Spangled Banner to her daughters and tought them the real story behind the song.

Would you like to work with people like us?  Learn more about our [Career Opportunities](https://www.myknowledgebroker.com/about-us/careers/).

R&R is a [great place to work](https://www.myknowledgebroker.com/about-us/r-r-a-great-place-to-work/)!

Have a happy and safe 4th of July!

 Topics: [R&R Insurance](https://www.myknowledgebroker.com/blog/topic/rr-insurance), [freedom](https://www.myknowledgebroker.com/blog/topic/freedom), [baseball](https://www.myknowledgebroker.com/blog/topic/baseball), [Personal Lines](https://www.myknowledgebroker.com/blog/topic/personal-lines)

## [R&R Employee Catches Taylor Green’s First Home Run](https://www.myknowledgebroker.com/blog/bid/162123/R-R-Employee-Catches-Taylor-Green-s-First-Home-Run)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

- [Tweet](https://twitter.com/share)

With the numerous baseball fans at R&R, employees share their [favorite baseball memories](http://youtu.be/vubMTeBI-J0).

![Taylor Green Homerun Catch](https://www.myknowledgebroker.com/hs-fs/file-17601114-jpg/images/chris-kopp_homerun-ball.jpg)Knowledgebroker Chris Kopp loves the [Milwaukee Brewers](http://milwaukee.brewers.mlb.com/index.jsp?c_id=mil&sv=1) and was featured in an [OnMilwaukee article ](http://onmilwaukee.com/sports/articles/milestonehomeruns.html?viewall=1)because of his lucky catch. He was attending the Brewer’s game on June 6th in which Taylor Green was rounding the bases for his first Major League home run. He was in just the right place in Miller Park because the home-run ball came so fast at Kopp he didn’t have time to react.

So what happens when you catch such a momentous ball? The key is getting the ball back to the player before it gets lost or stolen. Usually, the player likes to have the ball back as a keepsake so stadium staff needs to locate the fan and start negotiations.

“I knew I wanted him to have it, without a doubt,” Kopp said of the ball. “What it means to him is so much more.  I’d rather have him keep it.”

Kopp’s only negotiation was to hand the ball to Green himself; although he also walked away with a signed bat. “He’s a great guy,” Green said of Kopp. “I really appreciate him giving it back to me. I’d have never done it before, so I didn’t know [how he'd be]. You’ve heard stories but I’ve never been a part of anything like that. I haven’t been around for too many first home runs in the big leagues. You don’t really do that in the minors. I figured if I caught a ball I wouldn’t ask for anything but I’d want something, so I figured that would be the easiest way to go.”

“For Taylor to go out and get me a bat on his own and to even think to sign it, that was just great on his part,” Kopp said. “That’s something I’m going to keep. That’s never going to be on eBay or in anybody else’s hands. What he did there was create something super special for me that I can have forever and cherish just like he can cherish that ball. That was just incredible.”

Kopp’s attitude had an effect on all parties involved and we are proud to have him as a knowledgebroker. To congratulate him on this once-in-a-lifetime experience, contact [Chris Kopp](mailto:chris.kopp@rrins.com).

 Topics: [Milwaukee Brewers](https://www.myknowledgebroker.com/blog/topic/milwaukee-brewers), [Chris Kopp](https://www.myknowledgebroker.com/blog/topic/chris-kopp), [R&R Insurance](https://www.myknowledgebroker.com/blog/topic/rr-insurance)

## [Career Opportunities at R&R Insurance Services, Inc.](https://www.myknowledgebroker.com/blog/bid/162120/Career-Opportunities-at-R-R-Insurance-Services-Inc)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

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Are you looking for a career opportunity in Southeastern Wisconsin that offers a competitive salary and benefit package? Are you searching for a family friendly company that only requires employees to work 37.5 hours per week? Would you like to be employed by a business that has opportunities for part-time work, job-sharing or flexible work arrangements? Then R&R just might be the right place for you!

![R&R Insurance Waukesha Job Opportunities](https://www.myknowledgebroker.com/hs-fs/file-17625426-jpg/images/rr_building_waukesha.jpg)Find a promising career with one of the midwest’s largest privately owned insurance agency. We are continuously looking for qualified individuals to enhance our staff and provide value to our customers. Sales and customer service are two areas that are always growing.  Are you concerned that you don’t have the necessary experience or qualifications? No worries! We have positions ranging from administrative support and entry level customer service agents up to experienced sales executives. 

Here is a glimpse of what R&R can offer new candidates:

- Generous compensation package including profit sharing
- Comprehensive benefit package
- Salary plus commission for Sales Executives for the first three years
- Paid insurance licensing, continuing education fees and tuition reimbursement
- Family-friendly environment with a 37.5 hour work week (excludes Sales Executives)
- Business casual attire with casual Fridays
- Mileage reimbursement and auto allowance
- Exceptional technology support
- Unparalleled advertising and customized marketing support from our website and internal marketing department
- Career advancement based upon personal career goals
- Every other Friday afternoon off
- Fun company-wide events throughout the year benefiting United Way
- Locally owned, family-run business (3rd generation on staff!)

See a full listing of current [career opportunities](http://tbe.taleo.net/NA4/ats/careers/searchResults.jsp?org=MYKNOWLEDGEBROKER&cws=1).

Watch video [R&R: A Great Place to Work](https://www.myknowledgebroker.com/site/about-us/recruit).

 

 Topics: [R&R Insurance](https://www.myknowledgebroker.com/blog/topic/rr-insurance), [Waukesha](https://www.myknowledgebroker.com/blog/topic/waukesha), [Careers](https://www.myknowledgebroker.com/blog/topic/careers)

## [Menomonee Falls Customer Service Trainee Career Opportunity](https://www.myknowledgebroker.com/blog/bid/162115/Menomonee-Falls-Customer-Service-Trainee-Career-Opportunity)

 Posted by [Stephanie Katzfey](https://www.myknowledgebroker.com/blog/author/stephanie-katzfey)

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Designed to jump-start your customer service career; R&R Insurance Services offers exceptional insurance industry training in the Milwaukee area and throughout Southeastern Wisconsin!

- ![menomonmee falls customer service training](https://www.myknowledgebroker.com/hs-fs/file-17610842-jpg/images/hotjob.jpg)Company paid Property and Casualty license
- Comprehensive in-depth technical and service training curriculum
- An experienced mentor who will guide you every step of the way

**Requirements**

- College degree (2 or 4 year)
- Prior office experience
- Microsoft Word and Excel skills
- Strong organizational and interpersonal skills
- Accuracy, efficiency, exceptional phone skills, and a proactive approach to problem solving
- Must acquire a Property & Casualty insurance license within 90 days of employment

**Responsibilities**

- Assist the Personal Lines Customer Service Agents in servicing clients with insurance needs
- Assist in the handling and processing of renewal policies and endorsements
- Process daily paper flow, and rating and remarketing accounts
- Office assistant duties such as scanning, filing, copying and other administrative support as needed

**Rewards**

- Opportunity to progress your career based upon your personal career goals
- Multi-leveled career path within our customer service department, in addition to supervisory, sales and other management opportunities as they develop within the agency
- Competitive salary plus a comprehensive benefit package
- 401k & profit sharing plan
- Family friendly environment
- 37.5 hour work week 

**To Apply **

Visit [our website](http://tbe.taleo.net/NA4/ats/careers/requisition.jsp;jsessionid=D82EA432F60C28D119CC36990B78BE20.NA4_primary_jvm?org=MYKNOWLEDGEBROKER&cws=1&rid=32) to apply and see a full description of this opportunity.

View [what life is like at R&R Insurance](https://www.myknowledgebroker.com/site/about-us/recruit) or [learn more about R&R Insurance](https://www.myknowledgebroker.com/site/about-us/).

 Topics: [Customer Service](https://www.myknowledgebroker.com/blog/topic/customer-service), [Menomonee Falls](https://www.myknowledgebroker.com/blog/topic/menomonee-falls), [Job Opportunity](https://www.myknowledgebroker.com/blog/topic/job-opportunity)

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