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R&R Insurance Services Accepts Pewaukee Chamber ‘Insight Business of the Year Award’

Posted by Molly Niklasch

Wed, Feb 22, 2017 @ 12:02 PM

Terry Frett_Pewaukee Chamber Insight.jpgPewaukee, WI – On behalf of R&R Insurance Services, Terry Frett was a proud recipient of the Pewaukee Chamber of Commerce ‘Insight Business of the Year Award.’

Insight is an innovative education capstone, designed by Pewaukee High School to give students hands-on, real-world experience in a professional setting. As an active volunteer of the program since it began in 2015, Terry has had the opportunity to engage as a professional mentor and support the program’s mission to provide real world business experiences to many of the students.

Industry partners, such as R&R, provide real project work to enhance the students’ knowledge and experience in a career of their interest. Students are mentored by business professionals and complete the program better prepared to be the next generation of workforce.

“Being involved in the Insight program has been a two-way street for me,” states Terry Frett, Sr. Employee Benefits Consultant of R&R. “Not only have I been able to share my experience with the students I have had the privilege to work with but I have also learned from them regarding the future insurance consumer.”

Topics: R&R Insurance News

R&R Insurance Services’ Brandy Enger Named Private Client Executive

Posted by Molly Niklasch

Tue, Feb 21, 2017 @ 08:02 AM

Brandy-Enger-Private-Client-Executive-670755-edited.pngWaukesha, WI – Brandy Enger of R&R Insurance Services was recently named Private Client Executive.

As a Private Client Executive, Brandy excels at providing customized, holistic solutions for high-net worth individuals and families. From home and auto insurance to coverage for families’ most valued assets, her extensive knowledge of the risks that affluent individuals face provides solutions for how to mitigate their potential impact.

Brandy’s expertise includes contracts with exclusive carriers that close coverage gaps, proactive claims advocacy for complex claim situations, and unbiased advice on both domestic and international issues. In addition, Brandy specializes in developing relationships with clients' trusted advisors - from wealth managers and financial planners to attorneys and accountants - to form a cohesive team that works together to create a holistic approach to asset management.

“Brandy is an incredible asset to our qualified team of insurance professionals,” states Dan Wolfgram, Executive VP Personal Lines. “R&R is proud to insure successful families throughout Wisconsin and we look forward to the new opportunities Brandy brings to our team.”

Brandy earned a Bachelor of Business Administration in Human Resources Management and Services from University of Wisconsin-Whitewater. She joined R&R’s team in 1999 as a Personal Lines Customer Service Agent and has held the role of Director of Personal Lines for the last 18 years. Actively involved in the Oconomowoc Chamber, Brandy also sits on WCTC’s Business Management Advisory Board.

Click here for more information on Brandy Enger.

Topics: R&R Insurance, R&R Insurance Services, Personal Lines, R&R Insurance News

We are thankful for ... our new phone system!

Posted by Brandy Enger

Thu, Nov 10, 2016 @ 15:11 PM

Thank you to our valued clients for your patience over the past months as we transitioned to a new phone system.  The great news?  We’ve listened to your needs and incorporated the feedback we’ve been receiving to make this system the best in the industry, while maintaining the personal service that is so important to all of you (because it’s important to us, too).

So what can you expect the next time you contact us? In today’s busy world, we know time is of the essence when it comes to managing your insurance program. 

  • First and foremost, our goal is to allow you to reach a live Knowledgebroker at any time during the work day (say goodbye to multiple voicemails and phone tag!).  When you contact our agency with a question or a change, we want that interaction to be quick and easy whenever possible. 
  • Secondly, we want the experience of working with a knowledgeable insurance agent to be enjoyable…maybe even fun!  So we’ve continued our philosophy of hand selecting and training the best in the business, and believe we will be able to use our collective talents to provide a unique and positive interaction every time you call. 

We believe this client-centric approach will continue to foster a life-long relationship with all our clients.  We truly are committed to your success and want to exceed your expectations in every circumstance.  We hope you like our new system as much as we do!

Old phones.jpg

Wisconsin Real Estate Features R&R Insurance

Posted by Steph Schreiber

Tue, Oct 25, 2016 @ 09:10 AM

WI Real Estate Logo.pngReaders of Wisconsin Real Estate are people who are about to make one of the most important decisions in their life: trying to decide where to move to and settle down. The unique insight from the articles gives readers a richer sense of what a place is like and will help them make a more informed decision.

With R&R's 5 office locations in Wiscsonsin, and growing, you're sure to get local, reliable service for your home or business!

Read the full article from Wisconsin Real Estate: R&R for Business and Personal Insurance is a Top Independently Owned Agency


R&R Insurance Achieves Best Practices Status

Posted by Steph Schreiber

Wed, Oct 05, 2016 @ 10:10 AM

BestPracticesAgency_2016.jpgWaukesha, WI - R&R Insurance Services, Inc. is part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.

Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.  

“Celebrating 40 years in business, we are extremely proud of the continued growth of R&R Insurance over the years,” says Ken Riesch, R&R Insurance, President and CEO. “The investments we're making today  in our people and resources are setting the table for a strong future.”

More than 1,800 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 254 agencies qualified for the honor. To be chosen, the agency had to be among the top-performing agencies in one of six revenue categories.  The agency was nominated by either an IIABA affiliated state association or an insurance company and qualified based on its operational excellence.

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the highest performing agencies and urges others to adopt similar practices.

R&R Insurance Services, Inc. has served the insurance needs of southeastern Wisconsin since 1975. Today, R&R is Wisconsin’s largest singly owned independent insurance agency offering businesses and individuals a full range of insurance products including property casualty, employee benefits, workers compensation, liability, medical malpractice, life, dental, and home/auto. R&R is also a shareholder with Assurex Global, a worldwide network of leading independent insurance agencies.

Founded in 1896, IIABA is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance – property, casualty, life and health – as well as employee benefit plans and retirement products.  For more information, visit www.independentagents.com.

R&R Insurance Services Welcomes Nancy Wuenne as Program Specialist

Posted by Steph Schreiber

Thu, Sep 15, 2016 @ 15:09 PM

Nancy-Wuenne-directory.jpgWaukesha, WI – R&R Insurance Services, Inc. welcomes Nancy Wuenne as a Program Specialist.

Nancy has more than 24 years of experience in the insurance industry, including service, sales, and leadership roles. Her greatest satisfaction comes from her ability to help her customers properly insure their businesses.  Nancy prides herself on going the extra mile to be available and approachable to her clients and building relationships based on mutual respect and friendship.  Nancy will be aiding R&R Insurance in supporting various insurance programs they specialize in as well as assisting in developing and managing new niche programs in the future.

“Nancy’s specialized knowledge in insurance programs brings a great deal of expertise to R&R,” states Jack Riesch, Executive Vice President of R&R Insurance Services. “She sees herself as a partner with her customers.  And her ability to build trusted relationships makes her an extension of client’s risk management teams.”

R&R Insurance Services, Inc. has served the insurance needs of southeastern Wisconsin since 1975. Today, R&R is Wisconsin’s largest singly owned independent insurance agency offering businesses and individuals a full range of insurance products including property casualty, employee benefits, workers compensation, liability, medical malpractice, life, dental, and home/auto. R&R is also a shareholder with Assurex Global, a worldwide network of leading independent insurance agencies.

R&R Insurance Services Welcomes Allison Armbruster as Benefits Sales Executive

Posted by Julia Anthony

Mon, Aug 01, 2016 @ 11:08 AM

Armbruster_Allison.jpgWaukesha, WI - R&R Insurance Services welcomes Allison Armbruster as a Benefits Sales Executive. 

With an extensive background in employee benefits, Allison specializes in helping employer groups of all sizes-- both fully insured and self-funded, with their health & welfare (i.e. medical, dental, vision, and life & disability products).  She is strategic in reducing costs, providing richer benefits, and also insulating her clients from areas of risk (e.g. ACA compliance).  Additionally, with wellness programs becoming increasingly popular, Allison assists her clients with customized programs.

“We are very excited about the continued growth of R&R, specifically in our Employee Benefits practice,” states David Lancaster, Executive Vice President of Employee Benefits. “Allison brings extensive experience to our growing team, and we look forward to expanding our opportunities in Southeast Wisconsin and beyond.”

Click here to learn more about Allison!

Topics: R&R Insurance, R&R Insurance News

ObamaCare Changes Continue to Unfold | Join Us Saturday on WISN 1130AM

Posted by Julia Anthony

Thu, Jul 21, 2016 @ 14:07 PM

WISN_1130.pngJoin us Saturday for a discussion of updates to individual and employer-sponsored health plans under the ACA.

We are now halfway through 2016, with individuals and employers alike wondering what 2017 will bring for the affordability and availability of health plans under the ACA. Join us Saturday for a detailed discussion of current market trends and 2017 predictions.

When: Saturday, 07/23/16 (4:00PM - 5:00PM)
Where: WISN 1130AM, "Business Solutions with Diane Chamness"

Show Topics:

  • Frett Barrington's merger with R&R Insurance Services, Inc.
  • What will happen in 2017 with the individual health plan markets and Open Enrollment?
  • The continued disintegration of ACA-funded "Cooperative" health plans
  • Health provider system consolidations
  • The Employer Mandate/ Shared Responsibility payments
  • Extension of Small Employer 'Transitional Relief' opportunities
  • Post-election predictions for Obamacare/ ACA

Options for Listening:

  1. Tune in at 4:00 PM on your radio dial to WISN 1130AM
  2. Listen live online by clicking here


Contact a Knowledge Broker for additional information.


Topics: ObamaCare, Employee Benefits, ACA

Riesch Family Named 'Family of the Year'

Posted by Julia Anthony

Wed, Jul 06, 2016 @ 14:07 PM

IMG_0018.jpgThe Riesch family was recently named 'Family of the Year' by Family Service of Waukesha, and honored at an elegant dinner at the Legend of Brandybrook. With the theme of "Building a Family & Leaving a Legacy," the whole family was in attendance to receive this special recognition.

The event included a “Raise the Hands Fundraiser," which raised close to $40,000. All donations will go towards supporting The Big Yellow House, and provide psychotherapy, education, and advocacy services in Waukesha County.

We are incredibly proud of the Riesch family's dedication, philanthropy, and the lasting legacy they are leaving throughout Waukesha County.

Topics: R&R Insurance News

R&R Insurance Services Acquires Frett Barrington Ltd.

Posted by Julia Anthony

Fri, Jun 03, 2016 @ 08:06 AM

RRInsurance_Wauk-Bldg_2016.jpgWaukesha, WI – R&R Insurance Services, Inc. recently announced the acquisition of Frett Barrington Ltd, a locally owned and independent insurance broker in Pewaukee, Wisconsin. The blending of these two well-established agencies in Waukesha County allows for a greater breadth of resources to employee benefits clients.

“We are excited about the partnership with R&R Insurance, and look forward to the additional resources we will have by combining our business practices,” comments Terry Frett, President of Frett Barrington. “R&R also shares our passion for customer service and giving back to the communities in which we serve. This has always been, and will continue to be, important to the associates of Frett Barrington.”

“This is a tremendous opportunity for all involved and we at R&R are lucky to be in this great position. It reinforces our commitment to do business in southeastern Wisconsin,” said Ken Riesch, President and Owner of R&R Insurance. 

R&R Insurance is celebrating over 40 years of service in southeastern Wisconsin and has been named one of the top 100 Property & Casualty agencies nationally by Insurance Journal.  Locally owned and operated, R&R is committed to personal service, quick claim response, and the highest level of knowledge and expertise.

Click on the following links to read announcement letters from owners Ken Riesch and Terry Frett.

Topics: R&R Insurance, R&R Insurance News, R&R