R&R Insurance Blog

It’s happening more often and to more businesses, regardless of the size or type of business.

An email is received instructing the transfer of money. It appears legitimate—from the CEO, CFO, or trusted vendor with instructions to initiate a wire transfer. No red flags are raised. The money is wired but the email was fraudulent. Unsuspecting businesses are falling victims to what is essentially a modern day con job. According to the FBI, “companies across the globe lost more than $1 billion from October 2013 through June 2015 as a result of such schemes.” The Wall Street Journal reported on one such company, Mega Metals that lost $100,000. Mega Metals, Inc is a 30 year old company with 30 employees.

What should you do from a both a preventive and reactive standpoint?

The best scenario is one in which the attempted fraud is detected and stopped. Alert and educate your employees so that they can be on the lookout for these schemes. One of our carrier partners has published a risk management brochure, the Guide to Preventing Social Engineering Fraud, by Chubb Insurance. Here are some of their recommendations:

1. Never release confidential or sensitive information to someone you don’t know
2. Establish procedures to verify incoming checks and ensure clearance prior to transferring money by wire
3. Establish call-back procedures to clients and vendors for all outgoing fund transfers
4. Verify any changes to customer or vendor details
5. Be suspicious of unsolicited emails
6. Avoid responding to any offers made over the phone or via email
7. Be cautious in situations where a party refuses to provide basic contact information

If all of the loss prevention measures fail and your business becomes a fraud victim, is your business insured?

Even though most business policies contain an extension of coverage labeled “Crime Insurance” this is usually intended to provide a small limit of liability for Employee Dishonesty losses only. The good news is that insurance coverage is available from several carriers designed specifically to cover this type of loss.

These crimes are successful because they exploit human qualities of trust, helpfulness and fear to manipulate people. Even with proper precautions prevention may not be enough.

Download our free e-book, Understanding Cyber Liability Insurance, or contact a knowledge broker to ensure that coverage is in place should your business become a victim.

Businesses today rely heavily on the use of computers to manage their internal operations. Placing customer orders, inventory control, accounts payable to name a few. In addition, online banking has become an easy and efficient method of bookkeeping. Unfortunately, it could potentially make a thief's job easier too; that's why computer crime coverage is essential for businesses today. This coverage is designed to protect you from the loss of money, securities and other property fraudently transferred by computer from your premises (or the bank's premises) to somewhere else (most likely the thief's foreign bank account ).

Computer crime coverage, combined with fraudulent funds transfer, also protects you from loss of funds resulting from a fraudulent instruction given to a financial institution to transfer, pay, or deliver funds by phone, fax, or some other means other than computer. Thefts such as these are happening more frequently, and can deplete the bank accounts of their victims in a matter of seconds.

Speak to your Knowledge Broker about these coverages and how they may be important to your business.