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R&R Insurance Blog

Customer Service Week - Client Highlight: White Construction

Posted by Stephanie Katzfey

Thank you to Abe with White Construction for participating in our Customer Service Week t-shirt exchange!

On the left is Abe White with White Construction; on the right our very own Michelle Falkowski

  Fs0901 main data All Marketing Collateral   Commercial AA Commercial Customer Service Customer Service Week 2012 White Construstion Michelle Falkowski.1 resized 600

Topics: Customer Service, R&R Insurance, Customer Service Week, Business Insurance

Customer Service Week - Client Highlight: Green Valley Enterprises

Posted by Stephanie Katzfey

Green Valley Enterprises is our next client highlight for the week!  Thank you to Jack for participating in our t-shirt exchange!

From left to right: Rhonda Steiner, Jack Hankes with Green Valley Enterprises, and Michelle Falkowski

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Topics: Customer Service, R&R Insurance, Customer Service Week, Business Insurance

Customer Service Week - Client Highlight: YMCA of Dodge County

Posted by Stephanie Katzfey

Our next client that participated in the Customer Service t-shirt exchange: The YMCA of Dodge County

Jen Kruel, Executive Director at the YMCA took time to swap t-shirts with our own Michelle Falkowski

  Fs0901 main data All Marketing Collateral   Commercial AA Commercial Customer Service Customer Service Week 2012 YMCA Michelle Falkowski.3 resized 600

Topics: Customer Service, R&R Insurance, Customer Service Week, Business Insurance

Menomonee Falls Customer Service Trainee Career Opportunity

Posted by Stephanie Katzfey

Designed to jump-start your customer service career; R&R Insurance Services offers exceptional insurance industry training in the Milwaukee area and throughout Southeastern Wisconsin!

  • menomonmee falls customer service trainingCompany paid Property and Casualty license
  • Comprehensive in-depth technical and service training curriculum
  • An experienced mentor who will guide you every step of the way

Requirements

  • College degree (2 or 4 year)
  • Prior office experience
  • Microsoft Word and Excel skills
  • Strong organizational and interpersonal skills
  • Accuracy, efficiency, exceptional phone skills, and a proactive approach to problem solving
  • Must acquire a Property & Casualty insurance license within 90 days of employment

Responsibilities

  • Assist the Personal Lines Customer Service Agents in servicing clients with insurance needs
  • Assist in the handling and processing of renewal policies and endorsements
  • Process daily paper flow, and rating and remarketing accounts
  • Office assistant duties such as scanning, filing, copying and other administrative support as needed

Rewards

  • Opportunity to progress your career based upon your personal career goals
  • Multi-leveled career path within our customer service department, in addition to supervisory, sales and other management opportunities as they develop within the agency
  • Competitive salary plus a comprehensive benefit package
  • 401k & profit sharing plan
  • Family friendly environment
  • 37.5 hour work week 

To Apply

Visit our website to apply and see a full description of this opportunity.

View what life is like at R&R Insurance or learn more about R&R Insurance.

Topics: Customer Service, Menomonee Falls, Job Opportunity