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R&R Insurance Blog

Customer Service Week - Client Highlight: White Construction

Posted by Stephanie Katzfey

Fri, Oct 05, 2012 @ 08:00 AM

Thank you to Abe with White Construction for participating in our Customer Service Week t-shirt exchange!

On the left is Abe White with White Construction; on the right our very own Michelle Falkowski

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Topics: R&R Insurance, Customer Service Week, Customer Service, Business Insurance

Customer Service Week - Client Highlight: Safe Babies Healthy Families

Posted by Stephanie Katzfey

Thu, Oct 04, 2012 @ 08:00 AM

Safe Babies Healthy Families Inc is a merger of two Waukesha County organizations; Pregnancy Support Connection and Healthy Families of Waukesha.  Pregnancy Support Connection was a long standing client of R&R Insurance, when the merger took place in 2011.  The organization's focus is to break the cycle of child abuse, neglect and poverty within the community.  Safe Babies Healthy Families Inc provides case management, parenting programs, childbirth education, as well as safe housing & transitional living services.  Tammy Perez is the producer on the account, and Sarah Hillmer is the Customer Service Representative.

On the left Joan Lorenz, Operations Director with Safe Babies Healthy Families; on the right our very own Sarah Hillmer

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Topics: R&R Insurance, Customer Service Week, Customer Service, Business Insurance

Customer Service Week - Client Highlight: Green Valley Enterprises

Posted by Stephanie Katzfey

Wed, Oct 03, 2012 @ 08:00 AM

Green Valley Enterprises is our next client highlight for the week!  Thank you to Jack for participating in our t-shirt exchange!

From left to right: Rhonda Steiner, Jack Hankes with Green Valley Enterprises, and Michelle Falkowski

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Topics: R&R Insurance, Customer Service Week, Customer Service, Business Insurance

Customer Service Week - Client Highlight: YMCA of Dodge County

Posted by Stephanie Katzfey

Tue, Oct 02, 2012 @ 08:00 AM

Our next client that participated in the Customer Service t-shirt exchange: The YMCA of Dodge County

Jen Kruel, Executive Director at the YMCA took time to swap t-shirts with our own Michelle Falkowski

  Fs0901 main data All Marketing Collateral   Commercial AA Commercial Customer Service Customer Service Week 2012 YMCA Michelle Falkowski.3 resized 600

Topics: R&R Insurance, Customer Service Week, Customer Service, Business Insurance

Customer Service Week - Client Highlight: Milwaukee Food Tours

Posted by Stephanie Katzfey

Mon, Oct 01, 2012 @ 12:42 PM

Milwaukee's original food tour has customers discovering the sights and flavors of Milwaukee's most delicious and historic neighborhoods has been a client of R&R since their inception in 2008.

Milwaukee Food Tours went above and beyond the ordinary office picture to take R&R Insurance with them around downtown Milwaukee!

On the left is Wade Nemetz, Official Taste Tester; on the right is Theresa Nemetz, Owner of Milwaukee Food Tours

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Topics: R&R Insurance, Customer Service Week, Customer Service, Milwaukee Food Tours, Business Insurance

Menomonee Falls Customer Service Trainee Career Opportunity

Posted by Stephanie Katzfey

Tue, Nov 01, 2011 @ 11:01 AM

Designed to jump-start your customer service career; R&R Insurance Services offers exceptional insurance industry training in the Milwaukee area and throughout Southeastern Wisconsin!

  • menomonmee falls customer service trainingCompany paid Property and Casualty license
  • Comprehensive in-depth technical and service training curriculum
  • An experienced mentor who will guide you every step of the way

Requirements

  • College degree (2 or 4 year)
  • Prior office experience
  • Microsoft Word and Excel skills
  • Strong organizational and interpersonal skills
  • Accuracy, efficiency, exceptional phone skills, and a proactive approach to problem solving
  • Must acquire a Property & Casualty insurance license within 90 days of employment

Responsibilities

  • Assist the Personal Lines Customer Service Agents in servicing clients with insurance needs
  • Assist in the handling and processing of renewal policies and endorsements
  • Process daily paper flow, and rating and remarketing accounts
  • Office assistant duties such as scanning, filing, copying and other administrative support as needed

Rewards

  • Opportunity to progress your career based upon your personal career goals
  • Multi-leveled career path within our customer service department, in addition to supervisory, sales and other management opportunities as they develop within the agency
  • Competitive salary plus a comprehensive benefit package
  • 401k & profit sharing plan
  • Family friendly environment
  • 37.5 hour work week 

To Apply

Visit our website to apply and see a full description of this opportunity.

View what life is like at R&R Insurance or learn more about R&R Insurance.

Topics: Customer Service, Menomonee Falls, Job Opportunity