--- title: We are thankful for ... our new phone system! description: New phone system means state of the art customer service image: https://www.myknowledgebroker.com/hubfs/images/Old%20phones.jpg --- [![RR Insurance White w no Background400pxSmall](https://www.myknowledgebroker.com/hs-fs/hubfs/RR%20Insurance%20White%20w%20no%20Background400pxSmall.png?width=400&height=295&name=RR%20Insurance%20White%20w%20no%20Background400pxSmall.png "RR Insurance White w no Background400pxSmall")](https://www.myknowledgebroker.com) - - [800.566.7007](https://www.myknowledgebroker.com/tel:+18005667007) - [Careers](https://www.myknowledgebroker.com/about-us/careers) - [Contact Us](https://www.myknowledgebroker.com/about-us/contact-us) - [Request a Quote](https://www.myknowledgebroker.com/contact-us/general-quote-inquiry) [Menu **](https://www.myknowledgebroker.com/about-us/news/we-are-thankful-for-...-our-new-phone-system#main-nav) - [Home](https://www.myknowledgebroker.com) - [Business Insurance](https://www.myknowledgebroker.com/business-insurance) - [Property & Casualty](https://www.myknowledgebroker.com/business-insurance/property-casualty) - [Workers Compensation](https://www.myknowledgebroker.com/business-insurance/workers-compensation) - [General Liability](https://www.myknowledgebroker.com/business-insurance/general-liability) - [Professional Services](https://www.myknowledgebroker.com/business-insurance/professional-services) - [Captives](https://www.myknowledgebroker.com/business-insurance/captives) - [Mergers & Acquisitions](https://www.myknowledgebroker.com/business-insurance/mergers-acquisitions) - [Executive Risk](https://www.myknowledgebroker.com/business-insurance/executive-risk) - [Umbrella Liability](https://www.myknowledgebroker.com/business-insurance/umbrella-liability-insurance) - [Bonds](https://www.myknowledgebroker.com/bonds) - [Cyber Liability](https://www.myknowledgebroker.com/business-insurance/cyber-liability) - [Building Ordinance](https://www.myknowledgebroker.com/business-insurance/building-ordinance-coverage) - [Employee Dishonesty](https://www.myknowledgebroker.com/business-insurance/employee-dishonesty) - [Equipment Breakdown](https://www.myknowledgebroker.com/business-insurance/equipment-breakdown-coverage) - [Business Succession](https://www.myknowledgebroker.com/business-insurance/business-succession) - [Risk Management](https://www.myknowledgebroker.com/business-insurance/risk-management) - [International Capabilities](https://www.myknowledgebroker.com/business-insurance/international-capabilities) - [Industries](https://www.myknowledgebroker.com/business-insurance/industries) - [Agriculture & Agribusiness](https://www.myknowledgebroker.com/business-insurance/industries/agribusiness) - [Arts, Entertainment, & Recreation](https://www.myknowledgebroker.com/business-insurance/industries/arts-entertainment-recreation) - [Auto and Franchise Dealers](https://www.myknowledgebroker.com/auto-and-franchise-dealers) - [Camps and Retreats](https://www.myknowledgebroker.com/camp-insurance) - [Child Care](https://www.myknowledgebroker.com/child-care) - [Construction](https://www.myknowledgebroker.com/business-insurance/industries/construction) - [Dental Practice](https://www.myknowledgebroker.com/dentists) - [Financial and Professional Services](https://www.myknowledgebroker.com/business-insurance/industries/financial-and-professional-services) - [Fitness](https://www.myknowledgebroker.com/fitness) - [Food & Beverage](https://www.myknowledgebroker.com/business-insurance/industries/food-and-beverage) - [Gas & Oil Distribution](https://www.myknowledgebroker.com/business-insurance/industries/petroleum-distribution) - [Healthcare & Social Services](https://www.myknowledgebroker.com/business-insurance/industries/health-care) - [Hospitality, Media and Entertainment](https://www.myknowledgebroker.com/business-insurance/industries/hospitality-media-and-entertainment) - [Lumber / Wood Products](https://www.myknowledgebroker.com/business-insurance/industries/lumber-wood-products) - [Manufacturing and Industrial Services](https://www.myknowledgebroker.com/business-insurance/industries/manufacturing-and-industrial-services) - [Public and Private Education](https://www.myknowledgebroker.com/business-insurance/industries/schools) - [Public Entity / Municipalities](https://www.myknowledgebroker.com/business-insurance/industries/municipalities) - [Real Estate](https://www.myknowledgebroker.com/business-insurance/industries/real-estate) - [Retail](https://www.myknowledgebroker.com/business-insurance/industries/retail-insurance) - [Small Business](https://www.myknowledgebroker.com/business-insurance/industries/small-business) - [Technology & Cyber Security](https://www.myknowledgebroker.com/business-insurance/industries/technology) - [Temporary Staffing](https://www.myknowledgebroker.com/business-insurance/industries/temporary-staffing) - [Tree Care & Arborists](https://www.myknowledgebroker.com/tree-care) - [Trucking, Transportation, & Warehousing](https://www.myknowledgebroker.com/business-insurance/industries/trucking-and-transportation) - [Veterinarian & Animal Care](https://www.myknowledgebroker.com/vet-and-animal-care) - [Benefits](https://www.myknowledgebroker.com/benefits) - [Affordable Care Act](https://www.myknowledgebroker.com/benefits/affordable-care-act) - [Wellness](https://www.myknowledgebroker.com/health-insurance/wellness) - [WellCompForLife](https://www.myknowledgebroker.com/benefits/wellcompforlife) - [Voluntary Benefits](https://www.myknowledgebroker.com/health-insurance/voluntary-benefits) - [Self Funded Health Insurance](https://www.myknowledgebroker.com/health-insurance/self-funded-health-insurance) - [HRAs and HSAs](https://www.myknowledgebroker.com/health-insurance/hras-and-hsas) - [Health Insurance Resources](https://www.myknowledgebroker.com/health-insurance/health-insurance-resources) - [Health Care Webinars](https://www.myknowledgebroker.com/health-care-webinars) - [Financial Services](https://www.myknowledgebroker.com/financial-services) - [Life Insurance](https://www.myknowledgebroker.com/financial-services/life-insurance) - [Buy-Sell Agreements](https://www.myknowledgebroker.com/financial-services/buy-sell-agreements) - [Business Continuation](https://www.myknowledgebroker.com/financial-services/business-continuation) - [Long Term Care Insurance](https://www.myknowledgebroker.com/financial-services/long-term-care-insurance) - [Mortgage Protection](https://www.myknowledgebroker.com/financial-services/mortgage-protection) - [Bonds](https://www.myknowledgebroker.com/bonds) - [Contract Bonds](https://www.myknowledgebroker.com/bonds/contract-bonds) - [Commercial Bonds](https://www.myknowledgebroker.com/bonds/commerical-bonds) - [Court Bonds](https://www.myknowledgebroker.com/bonds/court-bonds) - [Auto Dealers Bond Service](https://www.myknowledgebroker.com/bonds/auto-dealers-bond-service) - [Bonding Videos](https://www.myknowledgebroker.com/bonds/bonding-videos) - [Sheriff Indemnity Bonds](https://www.myknowledgebroker.com/bonds/sheriff-indemnity-bonds) - [Errors & Omissions Policy Only - Individual](https://www.myknowledgebroker.com/bonds/errors-and-omissions-policy-only-individual) - [ERISA, Pensions & Welfare Bond](https://www.myknowledgebroker.com/bonds/erisa-pension-and-welfare-bond) - [Business Service Bonds](https://www.myknowledgebroker.com/bonds/business-service-bonds) - [Personal Insurance](https://www.myknowledgebroker.com/personal-insurance) - [Get a Home/Auto Quote](https://www.myknowledgebroker.com/personal-insurance/get-a-home/auto-quote) - [Private Client Division](https://www.myknowledgebroker.com/wealth) - [Auto Insurance](https://www.myknowledgebroker.com/personal-insurance/auto-insurance) - [Home Insurance](https://www.myknowledgebroker.com/personal-insurance/home-insurance) - [Personal Umbrella](https://www.myknowledgebroker.com/personal-insurance/personal-umbrella) - [Identity Theft](https://www.myknowledgebroker.com/personal-insurance/identity-theft) - [Employer Discounts](https://www.myknowledgebroker.com/personal-insurance/employer-discounts) - [Flood Insurance](https://www.myknowledgebroker.com/personal-insurance/flood-insurance) - [Customer Testimonials and Videos](https://www.myknowledgebroker.com/personal-insurance/personal-line-customers-testimonials-and-videos) - [Medicare](https://www.myknowledgebroker.com/personal-insurance/medicare) - [Medicare](https://www.myknowledgebroker.com/personal-insurance/medicare) - [Resources](https://www.myknowledgebroker.com/resources) - [Webinars](https://www.myknowledgebroker.com/webinars) - [Downloads](https://www.myknowledgebroker.com/downloads) - [Risk Management Center](https://www.myknowledgebroker.com/rmc) - [Training](https://www.myknowledgebroker.com/resource-center/training) - [Rapport with Medical Professionals](https://www.myknowledgebroker.com/resource-center/rapport-with-medical-professionals) - [Professional Services](https://www.myknowledgebroker.com/business-insurance/professional-services) - [Client Portal](https://www.myknowledgebroker.com/client-portal) - [About Us](https://www.myknowledgebroker.com/about-us) - [Blog](https://www.myknowledgebroker.com/blog) - [News](https://www.myknowledgebroker.com/about-us/news) - [Philosophy](https://www.myknowledgebroker.com/about-us/philosophy) - [Community Support](https://www.myknowledgebroker.com/about-us/community-support) - [Office Locations](https://www.myknowledgebroker.com/about-us/office-locations) - [Contact Us](https://www.myknowledgebroker.com/about-us/contact-us) - [Write a Review](https://www.myknowledgebroker.com/write-a-review) - [Make a Payment](https://www.myknowledgebroker.com/make-a-payment) - [TV Commercials](https://www.myknowledgebroker.com/about-us/tv-commercials) - [Privacy Statement](https://www.myknowledgebroker.com/about-us/privacy-statement) - [Careers](https://www.myknowledgebroker.com/about-us/careers) - [Career Opportunities](https://recruiting2.ultipro.com/RRI1001RRIS/JobBoard/073030a9-8091-4aee-bef3-364b5a88b8c5/?q=&o=postedDateDesc) - [Benefits](https://www.myknowledgebroker.com/about-us/careers/benefits) - [Blog](https://www.myknowledgebroker.com/blog) - [Recent News](https://www.myknowledgebroker.com/about-us/news) - [Employee Directory](https://www.myknowledgebroker.com/employee-directory) [800.566.7007](tel:+18005667007)[Careers](https://www.myknowledgebroker.com/about-us/careers)[Contact Us](https://www.myknowledgebroker.com/contact-us) # News ## [We are thankful for ... our new phone system!](https://www.myknowledgebroker.com/about-us/news/we-are-thankful-for-...-our-new-phone-system) Posted by [the knowledge brokers](https://www.myknowledgebroker.com/about-us/news/author/the-knowledge-brokers) Thu, Nov 10, 2016 @ 15:11 PM - [Tweet](https://twitter.com/share) Thank you to our valued clients for your patience over the past months as we transitioned to a new phone system.  The great news?  We’ve listened to your needs and incorporated the feedback we’ve been receiving to make this system the best in the industry, while maintaining the personal service that is so important to all of you (because it’s important to us, too). So what can you expect the next time you contact us? In today’s busy world, we know time is of the essence when it comes to managing your insurance program.  - First and foremost, our goal is to allow you to reach a live Knowledgebroker at any time during the work day (say goodbye to multiple voicemails and phone tag!).  When you contact our agency with a question or a change, we want that interaction to be quick and easy whenever possible.  - Secondly, we want the experience of working with a knowledgeable insurance agent to be enjoyable…maybe even fun!  So we’ve continued our philosophy of hand selecting and training the best in the business, and believe we will be able to use our collective talents to provide a unique and positive interaction every time you call.  We believe this client-centric approach will continue to foster a life-long relationship with all our clients.  We truly are committed to your success and want to exceed your expectations in every circumstance.  We hope you like our new system as much as we do! ![Old phones.jpg](https://www.myknowledgebroker.com/hs-fs/hubfs/images/Old%20phones.jpg?width=640&name=Old%20phones.jpg) ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [Awards (27)](https://www.myknowledgebroker.com/about-us/news/topic/awards) - [R&R Insurance News (26)](https://www.myknowledgebroker.com/about-us/news/topic/rr-insurance-news) - [R&R Insurance (10)](https://www.myknowledgebroker.com/about-us/news/topic/rr-insurance) - [R&R Insurance Services (10)](https://www.myknowledgebroker.com/about-us/news/topic/rr-insurance-services) - [News (8)](https://www.myknowledgebroker.com/about-us/news/topic/news) - [New Hire (4)](https://www.myknowledgebroker.com/about-us/news/topic/new-hire) - [Employee Benefits (3)](https://www.myknowledgebroker.com/about-us/news/topic/employee-benefits) - [Waukesha (3)](https://www.myknowledgebroker.com/about-us/news/topic/waukesha) - [Wellness (3)](https://www.myknowledgebroker.com/about-us/news/topic/wellness) - [Marketing (2)](https://www.myknowledgebroker.com/about-us/news/topic/marketing) - [Personal Insurance (2)](https://www.myknowledgebroker.com/about-us/news/topic/personal-insurance) - [Personal Lines (2)](https://www.myknowledgebroker.com/about-us/news/topic/personal-lines) - [$500 (1)](https://www.myknowledgebroker.com/about-us/news/topic/500) - [ACA (1)](https://www.myknowledgebroker.com/about-us/news/topic/aca) - [American Risk Management (1)](https://www.myknowledgebroker.com/about-us/news/topic/american-risk-management) - [American Risk Management Resources Network (ARMR) (1)](https://www.myknowledgebroker.com/about-us/news/topic/american-risk-management-resources-network-armr) - [Auto Industry experience (1)](https://www.myknowledgebroker.com/about-us/news/topic/auto-industry-experience) - [Community Involvement (1)](https://www.myknowledgebroker.com/about-us/news/topic/community-involvement) - [Construction (1)](https://www.myknowledgebroker.com/about-us/news/topic/construction-and-sub-contractor-topics) - [Customer Service (1)](https://www.myknowledgebroker.com/about-us/news/topic/customer-service) - [Dan Hart (1)](https://www.myknowledgebroker.com/about-us/news/topic/dan-hart) - [Dan Scheider (1)](https://www.myknowledgebroker.com/about-us/news/topic/dan-scheider) - [Dave Lancaster (1)](https://www.myknowledgebroker.com/about-us/news/topic/dave-lancaster) - [Frank Maurer (1)](https://www.myknowledgebroker.com/about-us/news/topic/frank-maurer) - [Health Insurance (1)](https://www.myknowledgebroker.com/about-us/news/topic/health-insurance) - [Insurance Policies (1)](https://www.myknowledgebroker.com/about-us/news/topic/insurance-policies) - [Integrity Insurance (1)](https://www.myknowledgebroker.com/about-us/news/topic/integrity-insurance) - [Ken Reisch (1)](https://www.myknowledgebroker.com/about-us/news/topic/ken-reisch) - [Larry Stewart Humanitarian Award (1)](https://www.myknowledgebroker.com/about-us/news/topic/larry-stewart-humanitarian-award) - [Life Insurance (1)](https://www.myknowledgebroker.com/about-us/news/topic/life-insurance) - [Menomonee Falls Chamber of Commerce (1)](https://www.myknowledgebroker.com/about-us/news/topic/menomonee-falls-chamber-of-commerce) - [National Specialty Insurance (1)](https://www.myknowledgebroker.com/about-us/news/topic/national-specialty-insurance) - [ObamaCare (1)](https://www.myknowledgebroker.com/about-us/news/topic/obamacare) - [R&R (1)](https://www.myknowledgebroker.com/about-us/news/topic/rr) - [RR Dealers Services Group (1)](https://www.myknowledgebroker.com/about-us/news/topic/rr-dealers-services-group) - [Richard Kick (1)](https://www.myknowledgebroker.com/about-us/news/topic/richard-kick) - [United Way (1)](https://www.myknowledgebroker.com/about-us/news/topic/united-way) - [WASB Insurance Plan Bill Hattendorf CESA Insurance (1)](https://www.myknowledgebroker.com/about-us/news/topic/wasb-insurance-plan-bill-hattendorf-cesa-insurance) - [facebook contest (1)](https://www.myknowledgebroker.com/about-us/news/topic/facebook-contest) - [scholarship (1)](https://www.myknowledgebroker.com/about-us/news/topic/scholarship) - [win $500 (1)](https://www.myknowledgebroker.com/about-us/news/topic/win-500) [see all](https://www.myknowledgebroker.com/about-us/news/we-are-thankful-for-...-our-new-phone-system#) ![R&R Insurance - The Knowledge Brokers](https://www.myknowledgebroker.com/hs-fs/hubfs/images-v2/rr-logo-wide.png?width=253&name=rr-logo-wide.png "R&R Insurance - The Knowledge Brokers") - [Home](https://www.myknowledgebroker.com) - [About Us](https://www.myknowledgebroker.com/about-us) - [Contact Us](https://www.myknowledgebroker.com/about-us/contact-us) - [Careers](https://www.myknowledgebroker.com/about-us/careers) - [p: 800.566.7007](http://tel:+18005667007) Waukesha Office | N14 W23900 Stone Ridge Drive | Waukesha, WI 53188 | [262.574.7000](tel:+12625747000) | [Get Directions](https://www.myknowledgebroker.com/about-us/office-locations) AFTER HOURS CLAIMS | [PHONE: 828.539.4574](tel:+12625747000) | EMERGENCY CLAIM CALLS ONLY PLEASE ©2021 All Rights Reserved. R&R Insurance Services, Inc. | [Privacy Statement](https://www.myknowledgebroker.com/about-us/privacy-statement) [**](https://www.myknowledgebroker.com/about-us/news/we-are-thankful-for-...-our-new-phone-system#) Menu [800.566.7007](tel:+18005667007) [Contact Us](https://www.myknowledgebroker.com/about-us/contact-us) [Request a Quote](https://www.myknowledgebroker.com/contact-us/general-quote-inquiry) © 2026 www.myknowledgebroker.com ![](https://www.googleadservices.com/pagead/conversion/966234977/?label=A33TCJq-1WkQ4abezAM&guid=ON&script=0) ![](https://px.ads.linkedin.com/collect/?pid=3881898&fmt=gif)