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We are thankful for ... our new phone system!

Posted by the knowledge brokers

Thu, Nov 10, 2016 @ 15:11 PM

Thank you to our valued clients for your patience over the past months as we transitioned to a new phone system.  The great news?  We’ve listened to your needs and incorporated the feedback we’ve been receiving to make this system the best in the industry, while maintaining the personal service that is so important to all of you (because it’s important to us, too).

So what can you expect the next time you contact us? In today’s busy world, we know time is of the essence when it comes to managing your insurance program. 

  • First and foremost, our goal is to allow you to reach a live Knowledgebroker at any time during the work day (say goodbye to multiple voicemails and phone tag!).  When you contact our agency with a question or a change, we want that interaction to be quick and easy whenever possible. 
  • Secondly, we want the experience of working with a knowledgeable insurance agent to be enjoyable…maybe even fun!  So we’ve continued our philosophy of hand selecting and training the best in the business, and believe we will be able to use our collective talents to provide a unique and positive interaction every time you call. 

We believe this client-centric approach will continue to foster a life-long relationship with all our clients.  We truly are committed to your success and want to exceed your expectations in every circumstance.  We hope you like our new system as much as we do!

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