FOCUS Construction | R&R Insurance (2)

Acting in the Client’s Best Interest

Issue

“TRUST” is the most important variable in any relationship, business or personal. With regard to a client’s risk management and business insurance, that “TRUST” relates to acting in a competent manner and in the client’s best interests.

Topics: FOCUS on Risk Management, R&R Insurance, Risk Management, Business Insurance, Construction

“Providing a Service” vs “Selling a Product”

Posted by Dan Scheider

Issue

We view our responsibility to “providing a service” to our clients, rather than the “selling of a product”. Providing a service is a 12 month commitment, while selling a product frequently is not a 12 month commitment. Does your current agent/broker view the insurance placement as the end of the process or the beginning of a 12 month commitment?

Topics: FOCUS on Risk Management, R&R Insurance, Risk Management, Resources, Construction

Verifying Accuracy of Carrier’s Policy Audits

Posted by Tom Scheider

Issue

A formal review is made of the policy period audits (CGL/Auto/WC) to verify the audit variables as accurate and to identify errors/discrepancies. Audit disputes are documented and presented to the carrier for discussion/correction.

Topics: FOCUS on Risk Management, R&R Insurance, Risk Management, Construction

Resolving Retro Disputes

Posted by Tom Scheider

Case Study

Dispute relating to a multi-year retrospective rated program (CGL/Auto/WC). Issues involved errors in the carrier’s claim handling and subrogation efforts that affected client’s experience rating. A 6 month project involved researching multiple policy periods, documenting errors, estimated increased insurance costs attributable to inflated loss ratios, presentation, and negotiation with the carrier.

Topics: FOCUS on Risk Management, R&R Insurance, Risk Management, Claims, Claim Management, Construction

39 Casualty Coverage Enhancements to CGL/Auto/WC/Umbrella

Posted by Tom Scheider

Issue

Detailed analysis of existing policies to identify coverage enhancements that increase the scope of coverage. Negotiating with the carrier to provide the requested coverage endorsements.

Topics: FOCUS on Risk Management, R&R Insurance, Risk Management, Construction

FOCUS on Risk Management

Acting in the Client’s Best Interest

Issue

“Providing a Service” vs “Selling a Product”

Issue

Verifying Accuracy of Carrier’s Policy Audits

Issue

Resolving Retro Disputes

Case Study

39 Casualty Coverage Enhancements to CGL/Auto/WC/Umbrella

Issue

Subscribe to Email Updates

Recent Posts

Posts by Topic