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FOCUS on Risk Management

“Providing a Service” vs “Selling a Product”

Posted by Dan Scheider

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We view our responsibility to “providing a service” to our clients, rather than the “selling of a product”. Providing a service is a 12 month commitment, while selling a product frequently is not a 12 month commitment. Does your current agent/broker view the insurance placement as the end of the process or the beginning of a 12 month commitment?

Value

Exceeding the client’s expectations is our goal. Clients appreciate having a broker that actively manages the day-to-day functions of their account. By continuing to provide technical knowledge to our clients, we become a valuable resource to our client’s management teams.

Testimonials

“The Scheider Team takes the extra time to review and verify our WC rates, factors, etc. as correct. We operate in multiple states and need to make sure that our cost allocations are correct each year. When we have a claim of any kind, WC or CGL, the Scheider Team is very proactive on helping us file, manage and close the claim. His years of experience and extensive knowledge in the insurance industry are a great asset to any company.”

Visu-Sewer, Inc. - Jim Serketich, Controller
Client since 2000

“The Scheider Team starts the renewal process 3-4 months prior to our renewal date. He will meet with me to project the renewal exposures and then conduct renewal negotiations with our carrier. If negotiations do not meet our expectations, we will still have sufficient time to market our business insurance program.”

Oliver Construction Company, Inc. - Dale Krainer, Controller
Client since 1995

Topics: FOCUS on Risk Management, R&R Insurance, Risk Management, Resources, Construction