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Focus Manufacturing

“Providing a Service” vs “Selling a Product”

Posted by Dan Scheider

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We view our responsibility to “providing a service” to our clients, rather than the “selling of a product”. Providing a service is a 12 month commitment, while selling a product frequently is not a 12 month commitment. Does your current agent/broker view the insurance placement as the end of the process or the beginning of a 12 month commitment?

Value

Exceeding the client’s expectations is our goal. Clients appreciate having a broker that actively manages the day-to-day functions of their account. By continuing to provide technical knowledge to our clients, we become a valuable resource to our client’s management teams.

Testimonials

“The Scheider Team's expertise and experience in the evermore complex business insurance arena has proven to be critical to our business. The genuine concern and client advocacy that he has demonstrated for our business and within our ongoing risk management process has been invaluable. The Scheider Team is not selling a product. Rather, providing us with a professional service at a very high level…”

Zimbrick, Inc. - Lon Bahr, CFO
Client since 2004

“Having worked with the Scheider Team for 20 years, I appreciate the fact that he is a consultative type of broker who relies on technical knowledge and is committed to his clients. He understands our exposures and focuses his expertise in finding the solutions best suited for those exposures.”

Plank Enterprises - Gary Fenner, Corporate Vice President
Client since 1992

Topics: Tom Scheider, Dan Scheider, Manufacturing, FOCUS on Risk Management, R&R Insurance