There are now FOUR GENERATIONS in the workplace. Do you think conflict can arise due to generational differences? Joe Piccione is an award-winning professor at Concordia and he's also an author, executive coach, and speaker. He has put together some fantastic training modules on how these generations interact, and how to diffuse conflicts between these generations in the workplace.
Make sure to download the supplemental document he provided to learn more about the generational differences and what has shaped our attitudes towards the workplace. In addition, his approach to Conflict Resolution (LEAPP) is included also.
Joseph R. Piccione, Ph.D.
Director of Training and Organizational Development
Human Resource Department