--- title: Conducting an Effective Investigation description: The goal of an accurate and thorough incident investigation is not to place blame, but to determine the true cause of the incident and make --- ![rr-logo-small-black.png](https://www.myknowledgebroker.com/hs-fs/hubfs/images-v2/rr-logo-small-black.png?width=197&name=rr-logo-small-black.png "rr-logo-small-black.png") Conducting an Effective Investigation     The goal of an accurate and thorough incident investigation is not to place![investigation.jpg](https://www.myknowledgebroker.com/hs-fs/hubfs/_resource-downloads/investigation.jpg?width=134&name=investigation.jpg) blame, but to determine the true cause of the incident and make changes that reduce the chances of similar incidents occurring in the future. Make sure your investigation includes each of the phases explained in this article to assure that your team has every opportunity to uncover all root causes. Please fill out the form to the right to download your copy of 'Conducting an Effective Investigation'. ### Download the 'Conducting an Effective Investigation' Article ![R&R Insurance - The Knowledge Brokers](https://www.myknowledgebroker.com/hs-fs/hubfs/images-v2/rr-logo-wide.png?width=253&name=rr-logo-wide.png "R&R Insurance - The Knowledge Brokers") - [Home](https://www.myknowledgebroker.com) - [About Us](https://www.myknowledgebroker.com/about-us) - [Contact Us](https://www.myknowledgebroker.com/about-us/contact-us) - [Careers](https://www.myknowledgebroker.com/about-us/careers) - [p: 800.566.7007](http://tel:+18005667007) Waukesha Office | N14 W23900 Stone Ridge Drive | Waukesha, WI 53188 | [262.574.7000](tel:+12625747000) | [Get Directions](https://www.myknowledgebroker.com/about-us/office-locations) AFTER HOURS CLAIMS | [PHONE: 828.539.4574](tel:+12625747000) | EMERGENCY CLAIM CALLS ONLY PLEASE ©2021 All Rights Reserved. R&R Insurance Services, Inc. | [Privacy Statement](https://www.myknowledgebroker.com/about-us/privacy-statement) [**](https://www.myknowledgebroker.com/conducting-an-effective-investigation#) Menu [800.566.7007](tel:+18005667007) [Contact Us](https://www.myknowledgebroker.com/about-us/contact-us) [Request a Quote](https://www.myknowledgebroker.com/contact-us/general-quote-inquiry) © 2026 www.myknowledgebroker.com ![](https://www.googleadservices.com/pagead/conversion/966234977/?label=A33TCJq-1WkQ4abezAM&guid=ON&script=0) ![](https://px.ads.linkedin.com/collect/?pid=3881898&fmt=gif)