--- title: RFP - Carroll University description: Thank you for taking the time to look over the brokerage service document for R&R Insurance. 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we look forward to discussing further! Thank you for taking the time to look over the brokerage service document for R&R Insurance. We are excited for the opportunity to present our services to Carroll University. R&R Insurance Services is genuinely engaged in collaborating with higher education institutions . Selecting the right consulting partner is pivotal to the success of the University's administrative team and employees. R&R Insurance offers a unique combination of expertise, and resources as well as a commitment to service with a personal touch many other firms' lack. Our team is comprised of talented employees with in-depth insurance knowledge, experience, and analytical expertise. This experience allows Carroll University to make informed, evidence-based decisions in the constantly changing world of  healthcare. Again, we appreciate the opportunity to build a long-term and mutually successful relationship with the University. We look forward to continued discussions and the opportunity to help you realize your strategic vision. **RFP Supporting Documents** - [Scope of Services](https://www.myknowledgebroker.com/hubfs/RFP%20-%20School%20District%20of%20New%20London/SAMPLE_Scope%20of%20Services%20Only%20(003).pdf) - *Sample* - [Service Agreement](https://www.myknowledgebroker.com/hubfs/BL%20Service%20Agreement%20V3_FEES%20on%20MED%20ONLY_STD%20COMM%20on%20All%20Other_CARROLL%20UNIVERSITY_8.1.22%20-%207.31.24.pdf) - [Benefit & Enrollment Guide](https://www.myknowledgebroker.com/hubfs/Carroll%20Sample%20B%26E%20Cover.pdf) - *Sample* - [Concierge Flyer](https://www.myknowledgebroker.com/hubfs/Stephanie-Ellen-concierge%20(CU).pdf) - [R&R/Zywave Client Portal](https://www.myknowledgebroker.com/hubfs/RR%20Zywave%20Portal%20Sell%20Sheet.pdf) - [Recruitment Flyer](https://www.myknowledgebroker.com/hubfs/R%26R%20Insurance%20Recruitment%20Flyer-1.pdf) - *Sample* - [Employee Benefits Service Model](https://www.myknowledgebroker.com/hubfs/Employee%20Benefits%20Service%20Model%20with%20Graphics.pdf.pdf) [**Read Full RFP Response**](https://www.myknowledgebroker.com/hubfs/Carroll%20University%20RFP_R%26R%20Insurance%20Services.pdf)   [![Carroll Book Cover](https://www.myknowledgebroker.com/hs-fs/hubfs/Carroll%20Book%20Cover.png?width=200&name=Carroll%20Book%20Cover.png)](https://www.myknowledgebroker.com/hubfs/Carroll%20University%20RFP_R%26R%20Insurance%20Services.pdf)   --- # We are The Knowledge Brokers™ ![Seminar 3 column](https://www.myknowledgebroker.com/hs-fs/hubfs/Seminar%203%20column.png?width=279&name=Seminar%203%20column.png) ## The KnowledgeBrokers™ [Scope of Services - Employee Benefits](https://www.myknowledgebroker.com/hubfs/R%26R%20Benefit%20Division%20Handout%20-%20SHRM-1.pdf) ![WELCOA-Wellness-Award-Logo - EDITED](https://www.myknowledgebroker.com/hs-fs/hubfs/WELCOA-Wellness-Award-Logo%20-%20EDITED.png?width=150&name=WELCOA-Wellness-Award-Logo%20-%20EDITED.png) R&R Insurance is a WELCOA Well Workplace Bronze recipient for 2020. ![Big I Best Practice 2021-1-1](https://www.myknowledgebroker.com/hs-fs/hubfs/Big%20I%20Best%20Practice%202021-1-1.png?width=200&name=Big%20I%20Best%20Practice%202021-1-1.png) R&R Insurance retains Independent Insurance Agents & Brokers of America (IIABA) *Best Practices Status *for 2021. ![Riesch-Knapp Dunn](https://www.myknowledgebroker.com/hs-fs/hubfs/Riesch-Knapp%20Dunn.png?width=279&name=Riesch-Knapp%20Dunn.png) ### Dynamic Duo [Stephanie Riesch-Knapp](https://www.myknowledgebroker.com/employee-directory/stephanie-riesch-knapp)(left) Employee Benefits Consultant  As part of the third generation of the Riesch family, Stephanie is actively involved in sales and leadership roles within the agency. Her experience in the property & casualty arena supports the agency’s core objective to deliver Employee Benefits and Workers Compensation total risk solutions.  Although Stephanie leads the way through most things in life, she is following in her father’s footsteps when it comes to business. With commercial underwriting experience, non-stop energy and a tenacious drive to succeed, Stephanie’s a natural choice for anyone’s business insurance needs.   [Ellen Dunn](https://www.myknowledgebroker.com/employee-directory/ellen-dunn) (right) Manager of Client Services Having more than 25 years of experience, Ellen provides benefits evaluation, support and services to existing clients. She operates in a managerial role assisting consults with clients for a range of benefit issues and needs. She also acts as a technical resource to identify existing client's needs and issues making recommendations for products and service solutions.  ![](https://fast.wistia.com/embed/medias/4j2n7szhue/swatch) ## Why R&R is right for Carroll University - Private, family ownership - Custom service plan - Local resources - Accountability  ## R&R's Core Values - Accountability - High achieving - Respectful - Knowledgeable - Trustworthy - Customer focused - Loyal - Innovative # Bringing Value to Carroll University - *Examples* --- [![taylor wellness thumbnail 2 column](https://www.myknowledgebroker.com/hs-fs/hubfs/taylor%20wellness%20thumbnail%202%20column.png?width=303&name=taylor%20wellness%20thumbnail%202%20column.png)](https://rrins.wistia.com/medias/v4sg7dfcmy) **Wellness** How to Make No Bake Energy Bites | Taylor Hahn     [![Pete Compliance Preview](https://www.myknowledgebroker.com/hs-fs/hubfs/EB%202022%20Open%20Enrollment%20Guides/RR%20Insurance%20Services/Pete%20Compliance%20Preview.png?width=517&name=Pete%20Compliance%20Preview.png)](https://rrins.wistia.com/medias/318biw6g4k) [![Steph RK Laptop Green Screen](https://www.myknowledgebroker.com/hs-fs/hubfs/Steph%20RK%20Laptop%20Green%20Screen.png?width=285&name=Steph%20RK%20Laptop%20Green%20Screen.png)](https://rrins.wistia.com/medias/7dnek4ajnv) **Virtual Open Enrollment Options** Learn the in's and out's of your benefits program via your laptop or mobile device with our virtual open enrollment videos.       **Compliance Overview** R&R made a business decision early on in the process to establish an in-house expert and resource to be available to our partners as Healthcare Reform moved from concept to reality. Within our Practice, Pete Frittitta, Manager of Client Strategic Service & Compliance is responsible for consultations on health and welfare compliance.Watch this short video to learn more about Pete and how helps our clients stay compliant. [![EN Video Preview-1](https://www.myknowledgebroker.com/hs-fs/hubfs/EN%20Video%20Preview-1.png?width=303&name=EN%20Video%20Preview-1.png)](https://www.youtube.com/watch?v=JcemGGKj0G8) **Employee Navigator** Learn more about how Employee Navigator has all your benefit administration needs in one place.   **A Message from Our Employee Benefits Executive Vice President, David Lancaster** [![David Lancaster Video Image](https://www.myknowledgebroker.com/hs-fs/hubfs/David%20Lancaster%20Video%20Image.png?width=1157&name=David%20Lancaster%20Video%20Image.png)](https://rrins.wistia.com/medias/41btgn50j5)   --- **Trainings & Webinars ** *(Presented by R&R's Professional Services)* - [All 2022 Webinars](https://www.myknowledgebroker.com/webinars) **On-demand webinars** - [A Tactical Approach to Wellbeing](https://www.myknowledgebroker.com/a-tactical-approach-to-wellbeing) - [Medicare Part A, B, C, D and Maybe the Whole Alphabet](https://www.myknowledgebroker.com/medicare-alphabet) - [Employer Compliance for Health & Welfare Plans.  Why does it matter?](https://www.myknowledgebroker.com/employer-compliance-for-health-welfare-plans-webinar) - [How Stress is Impacting Your Medical Claims](https://www.myknowledgebroker.com/how-stress-is-impacting-your-medical-claims) ![Liz Seminar 2 column](https://www.myknowledgebroker.com/hubfs/Liz%20Seminar%202%20column.png) **Related Documents** - [R&R Insurance Overview](https://www.myknowledgebroker.com/hubfs/RFP/R%26R%20Insurance%20Fact%20Sheet.pdf) - [R&R - A Premier Agency](https://www.myknowledgebroker.com/hubfs/R%26R%20Are%20You%20Working%20with%20a%20Premier%20Agency.pdf) - [Dealing with Compliance Realities](https://www.myknowledgebroker.com/hubfs/Dealing%20With%20Compliance%20Realities%20Case%20Study-4.pdf) - *Case Study * - [Healthcare Costs -Schools](https://www.myknowledgebroker.com/hubfs/School%20District%20Case%20Study%20(1)-1.pdf) Case Study #1 - [Healthcare Costs - Schools](https://www.myknowledgebroker.com/hubfs/School%20District%20Case%20Study%20(2)_no%20team.pdf) Case Study #2 ![R&R Documents 2 column](https://www.myknowledgebroker.com/hubfs/R%26R%20Documents%202%20column.png) ![R&R Insurance - The Knowledge Brokers](https://www.myknowledgebroker.com/hs-fs/hubfs/images-v2/rr-logo-wide.png?width=253&name=rr-logo-wide.png "R&R Insurance - The Knowledge Brokers") - [Home](https://www.myknowledgebroker.com) - [About Us](https://www.myknowledgebroker.com/about-us) - [Contact Us](https://www.myknowledgebroker.com/about-us/contact-us) - [Careers](https://www.myknowledgebroker.com/about-us/careers) - [p: 800.566.7007](http://tel:+18005667007) Waukesha Office | N14 W23900 Stone Ridge Drive | Waukesha, WI 53188 | [262.574.7000](tel:+12625747000) | [Get Directions](https://www.myknowledgebroker.com/about-us/office-locations) AFTER HOURS CLAIMS | [PHONE: 828.539.4574](tel:+12625747000) | EMERGENCY CLAIM CALLS ONLY PLEASE ©2021 All Rights Reserved. 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